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Home » Blog » What you should look for in an Airbnb rental manager

Airbnb Management    Property Management

What you should look for in an Airbnb rental manager

October 20, 2022

Do you own a property in Cape Town that you desire to turn into short term Airbnb rental income? If you’ve answered yes to this question, the next question you may be asking is how am I going to manage it all?! The guest bookings, maintenance, property marketing and designing it – it starts stacking up as another full time job. 

Your next step may be to reach out for help. That’s when you’ll finally look to bring in an AirBnb rental manager to help you turn your property into a rental success.

Once you begin your Google search for an Airbnb rental manager in Cape Town, you’ll find lots of property managers ready to assist you. However, it’s important to remember that this will become an important relationship and finding a good fit for both parties is what so much of the success will rely on. 

We’ve done the search for an Airbnb rental manager in Cape Town ourselves – there is a long list of alternatives. In fact, it was out of that search that Lykke Living came to be (read more about our story). We truly understand what a property owner may need to look out for when hunting down a good AirBnb rental manager. Here are our top 5 criteria we suggest you consider:

1. Booking channels

Ensure that your rental manager is accustomed to working with a variety of booking partners (such as AirBnb, Booking.com or Expedia for example) and can confidently navigate the systems on your behalf. Additionally, you want to be able to provide your guests with a way to book directly. This increases the income for the property owner per booking as channel commission is not needed to be paid. Ensure that your Airbnb rental manager creates a secure way for your guests to make direct booking so that they trust the system and have no hesitations in using it.

2. A personal hands-on approach

If you live far away, or if you are simply too busy to deal with the hands-on day to day management of your rental property, you will want your Airbnb rental manager to be the trusted foot on the ground while you can’t.  In order for the property manager to truly remove your admin and headaches, they need to be able to access your property quickly and conveniently. This will help ensure that issues can be swiftly sorted as they arise. This isn’t the type of job you’d want done remotely. 

3. What have others said about the AirBnb rental manager?

Read the testimonials from guests and other property owners who entrust their property rentals to the potential Airbnb rental manager. Ultimately, your rental manager will be the face of your vacation property to your guests. Consider if they have managed properties similar to your own and get a feel for how they treat and prioritise guest experiences.

4. Transparency in optimising your rental income

Choose a transparent property management agency that honestly cares about your property and would treat your guests like gold. Ensure that you are able to openly and honestly communicate payment terms and guest policies with your potential rental manager. 

Additionally, optimising your rental income may be one of the top reasons you decided to invest in property in the first place. Ensure that you understand the commission structure and how the rental manager works to ensure that your property has the best chance of success. 

5. Marketing your property

These days, in order for your Airbnb property to have a chance at success, it needs a unique brand and marketing strategy. This is especially true when vacation makers have their choice of picks for Airbnbs in Cape Town. Find a rental manager who will help your build a brand for your investment.

Find out for yourself if we’re your AirBnb rental manager

Book a free consultation with us and discover for yourself how we measure against these criteria.

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Our story

Lykke Living is a female owned, half Norwegian and half South African, luxury property management company for short-term Airbnb rentals in Cape Town.

Lykke Living was born out of the very need we intend to solve for our property owner clients. That is, to be their trusted foot on the ground managing their property with their best interest in mind.

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